Updated April 12, 2016 16:26:57 With oil and gas prices hovering at decade lows, companies are turning to artificial intelligence to cut costs and boost productivity. The technology, which gives companies the ability to predict future problems, is estimated to save the industry trillions of dollars and lead to a new wave of highly sophisticated jobs. At a time when the banking industry needs to become increasingly focused on creating better customer experiences, the importance of distributing personalized communications that provide real value has never been greater. Artificial intelligence (AI) can help make this possible - both automatically and at scale. The banking industry is undergoing a major transformation.